Our Policies
About SKXN Aesthetics
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About SKXN Aesthetics *
Hey there, Welcome to SKXN Aesthetic by Ny! We’re so glad you’re here.
Nestled in the heart of Fort Washington, MD, we focus on helping you feel good, look amazing, and leave with a smile.
At SKXN Aesthetic by Ny, we specialize in waxing and brows, but our main focus is YOU. Whether you’re stepping into the beauty world for the first time or a regular, we’re here to ensure your experience is easy, fun, and stress-free.
Think of us as your beauty bestie—supporting you in achieving smooth skin, flawless brows, and that extra confidence boost. We’re all about creating a warm, friendly atmosphere where you can relax and feel confident you’re in good hands.
So come on in, chat, laugh, and brighten your day a little. We can’t wait to meet you and participate in your beauty journey!
FAQs
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Waxing results typically last 3-4 weeks, depending on your hair growth cycle. I recommend booking every 4 weeks to stay smooth and avoid disrupting the growth pattern. Over time, you’ll notice slower regrowth and finer hair!
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For the best results, exfoliate your skin 1-2 days before your appointment to remove dead skin cells. Avoid applying lotions, oils, or deodorant on the day of your session. And make sure your hair is about a quarter of an inch long—like the length of a grain of rice—for the wax to grip properly!
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Waxing removes hair from the root, which means smoother skin for longer—usually 3-4 weeks—while shaving only cuts hair at the surface, and stubble can return within a day or two. Plus, with regular waxing, hair grows back finer and thinner over time, while shaving can make it feel coarse.
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Don’t worry! I use high-quality, gentle waxes designed for sensitive skin. I also customize the experience with pre- and post-wax care to reduce redness and irritation. If you have specific concerns, let me know, and we can work together to ensure your skin feels its best!
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Yes, you can get waxed while pregnant! Your skin may be a bit more sensitive due to hormonal changes, but I’ll take extra care to make the process as comfortable as possible—many moms-to-be love waxing to stay smooth during pregnancy.
Booking Policies
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Booking Policies *
Cancellations
You must cancel or reschedule at least 24 hours before your appointment to avoid losing your deposit.
Cancellations made within 24 hours of the appointment will result in the forfeiture of your deposit.
Reschedules within 24 hours may require a new deposit.
If you need to reschedule, don't hesitate to contact us directly through the booking site or by phone at (240) 547 1042.
Service
Please arrive at your appointment with clean skin (no lotions, oils, or makeup on the treatment area).
Clients under 18 years old must have a parent or guardian present for consent.
We reserve the right to refuse service to anyone exhibiting inappropriate behavior or violating these policies.
Payments
A non-refundable deposit of 30% is required at the time of booking to secure your appointment. This amount will be applied toward your total service cost.
The remaining balance is due at the time of service. We accept cash, credit/debit cards, and digital payments (e.g., Apple Pay, Zelle, etc.).
Prices are subject to change without notice. However, confirmed appointments will honor the price at the time of booking.
No Shows
A no-show occurs when a client fails to attend their appointment without prior notice.
No-shows will result in the forfeiture of the deposit and may require full payment before booking future appointments.
After two no-shows, you may be restricted from booking with us.
Late Arrivals
A 10-minute grace period is allowed for late arrivals.
If you arrive more than 10 minutes late, your appointment may be canceled or shortened, depending on availability.
If you cancel your appointment due to being late, you will be considered a no-show, and your deposit will not be refunded.
Refund
All deposits and payments are non-refundable.
If SKXN Aesthetics by Ny needs to cancel your appointment for any reason, you can reschedule or receive a credit for future services.
After 3 days, refunds are not issued for service dissatisfaction. If you have any concerns, please notify us immediately so we can address them.
Contact Us
All deposits and payments are non-refundable.
If you have any questions or need to modify your appointment, please reach out to us at:
📧 info@skxnaestheticsny.com | 📞 (202) 718-8020
Text & Call Communication Policy
By providing your phone number, you agree to receive text messages and phone calls from SKXN Aesthetics by Ny regarding appointment confirmations, service updates, and important notifications related to our waxing and skincare services.
How We Use Text & Calls:
This is to confirm, remind, or update you about your appointments.
This is to provide important information regarding your service status or changes.
To share exclusive promotions, special offers, or updates (if you opt-in).
Opting Out:
You can opt out of receiving text messages anytime by replying STOP to any message. To opt out of calls, don't hesitate to contact us directly at (202) 718-8020. After opting out, you may still receive essential non-promotional messages related to active appointments or service requests.
Message, Call & Data Rates:
Message, call, and data rates may apply based on your mobile carrier’s plan. Privacy & Security: Your phone number will only be used for the purposes mentioned above. We do not sell, share, or distribute your information to third parties. If you have any questions or need further assistance, please contact us at (202) 718-8020 or Info@skxnaestheticsny.com.